克里斯·沃斯:“永不分开” | Google会谈



以前我们学到的有关谈判的一切都是错误的:人们不是理性的;没有“公平”之类的东西;妥协是您最糟糕的事情;谈判的真正艺术在于掌握“不,不是”的复杂性。这些令人惊讶的策略(与传统的谈判策略大不相同)根本无法在教室里掌握,但却是联邦调查局特工用来对付世界各地的罪犯和劫持人质的联邦调查局特工的经过现场测试的工具您可以想象的场景。

前美国联邦调查局牵头的国际绑架谈判代表克里斯·沃斯(Chris Voss)在《永不分开:谈判就好像生活取决于它》一书中细分了这些策略,以便任何人都可以在工作场所,商业或家庭中使用它们。

麦林·切斯尼主持了这次谈话。 。

29 comments
  1. Quick snap: Chris' voice and pace… and demeanor. It is quite different, than in any other presentations he's done.

    It seems like he's trying to get listeners "off focus" with his snaps, unusually intimidating demeanor and, mostly, his "in-breathing."

    It keeps listeners "off track," from the conversation. It destabilizes the listener, and gains momentum for the speaker. It must be a strategy, not spoken about in the book, against brilliant listeners.

  2. '"You're right," means, "Shut up and go away."' That's stoopid. The assumption that everyone always lies is something a sleazeball like Trump would believe.

  3. Chris: If you get a chance, read a piece titled The Hatchet Man's Playbook – a LOT eye-popping, non-obvious stuff. Can't recommend it highly enough.

  4. I’m learning not to take anything people say or do personally. Instead, I try to read between the lines of what they say and what they don’t say to get an idea of how they feel about me.

  5. Chris Voss is great I had no idea FBI had some nice guys I just thought all cops is dishonest dicks that will say anything on a report to get a conviction all True but chris isn't a Lawman he's a Consultant! He has changed my mind just a lil based off Masterclass but I still Don't let cops near me ever watch yo backs suckas lol

  6. This is a very serious interviewer and very serious audience. I mean, there are many punchlines thrown but there is no reaction or the interviewer's reaction is not what I expect.

  7. Seems like he's purposefully stretching (or maybe just doesn't forgot) the original meaning of 'black swan' – which is an extremely rare and hard to predict event with big negative consequences…every time Voss mentions it, he's describing a point of negotiation leverage, or some hidden information that becomes the fulcrum of an argument.

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